CC - CDD Equipment Return Process

Purpose

The purpose of this document is to outline CDD equipment return process.

How to Return Working Equipment

To return laptops and monitors:

1. Go to Confluent Health Help Desk.

2. Open a New Ticket.

3. Subject: Return Equipment

4. Description: List the quantity of item(s) to return. Request a return shipping label and box (if needed).

Note: Accessories do NOT need to be returned.

How to Return Non-working Equipment

Only non-working devices with a hard drive need to be returned to be recycled.

Complete this IT Hardware Recycling form.